FAQ

I bought a stack, and I want to return two items and not the others. Can I do that?
Yes, you can return the partial stack. Please refer to the return policy. above for more information.

I got a super-discounted post-purchase offer with a tiered free item. I want to return the products, but keep the free tiered item. Will I be charged?
You will not be charged, but the retail value of the free-tiered item will be discounted from your refund.

Can I return regular-priced items and keep the special offer?
Unfortunately, the purchase of a normally priced item is required to qualify. for a special offer. If you return the regular-priced items, you are welcome to keep the special offer; however, the retail value of the A special offer will be deducted from your refund.

Pourquoi dois-je acheter l'expédition de retour?
Malheureusement, nous ne fournissons pas d'étiquettes d'expédition pour le moment.

Pourquoi mon envoi n'est-il pas éligible à un remboursement ?
Initial shipping costs are paid directly to the carrier (DHL, UPS, POST). NORD, etc.), so unfortunately we are only able to refund the cost of the product returned.

Dois-je retourner les échantillons gratuits ?
Non, vous pouvez conserver les échantillons gratuits. Apprécier!