FAQ

I bought a stack, and I want to return two items and not the others. Can I do that?
Yes, you can return the partial stack. Please refer to the return policy. above for more information.

I got a super-discounted post-purchase offer with a tiered free item. I want to return the products, but keep the free tiered item. Will I be charged?
You will not be charged, but the retail value of the free-tiered item will be discounted from your refund.

Can I return regular-priced items and keep the special offer?
Unfortunately, the purchase of a normally priced item is required to qualify. for a special offer. If you return the regular-priced items, you are welcome to keep the special offer; however, the retail value of the A special offer will be deducted from your refund.

Why do I need to purchase return shipping?
Unfortunately, we do not provide shipping labels at this time.

Why is my shipping not eligible for a refund?
Initial shipping costs are paid directly to the carrier (DHL, UPS, POST). NORD, etc.), so unfortunately we are only able to refund the cost of the product returned.

Do I have to return the free samples?
No, you are welcome to keep the free samples. Enjoy!