Privacy Policy
WHAT PERSONAL DATA WE COLLECT, FOR WHAT PURPOSE, AND THE LEGAL BASIS FOR PROCESSING
VISITING OUTSTANDING-NUTRITION.COM
When you visit our website, we automatically process information about you and your use of the site. This may include details such as the type of browser you use, your IP address (including your network location), and information about your device. In addition, Outstanding Nutrition’s Cookie Policy applies when you use www.outstanding-nutrition.dk.
Purpose:
The purpose of collecting this information is to optimize your user experience and the functionality of the website. If you have consented to marketing cookies, we may also use the data for personalized marketing, including retargeting via platforms such as Facebook, Instagram, Google, and YouTube.
Legal Basis:
The legal basis for processing is your consent to our use of cookies in accordance with Article 6(1)(a) of the GDPR, as well as our legitimate interest in improving our website and making our marketing as relevant as possible, in accordance with Article 6(1)(f).
PURCHASES AND COMMUNICATION ON OUTSTANDING-NUTRITION.COM
When you purchase products or communicate with us, we collect the information you provide yourself. This may include your name, address, email address, phone number, payment method, details about purchased and potentially returned products, inquiries and complaints, delivery preferences, and the IP address from which the order was placed if the order was made online.
Purpose:
The purpose of collecting this information is to deliver the products you have ordered and to fulfill our agreement with you. We store the data to assist you in the event of returns or complaints, or if we need to contact you regarding product information. We may also process your data to comply with legal obligations, such as bookkeeping, accounting, or product recalls.
Legal Basis:
The legal basis for processing is Article 6(1)(b) of the GDPR (performance of a contract), Article 6(1)(c) (legal obligations), and Article 6(1)(f) (our legitimate interest in preventing fraud).
NEWSLETTER SUBSCRIPTION
When you subscribe to our newsletter, we collect information such as your name, email address, and possibly your mobile number.
Purpose:
To deliver newsletters, offers, and relevant updates to you.
Legal Basis:
The legal basis for processing is your consent, in accordance with Article 6(1)(a) of the GDPR.
OTHER RELATIONSHIPS (JOB APPLICANTS, BUSINESS PARTNERS, EMPLOYEES, ETC.)
If you have a relationship with us as a private individual or as an employee of a company we work with, we process information such as your name, email, phone number, address, and any additional data you provide in connection with the relationship.
Purpose:
To manage and develop our relationship with you or the company you represent and to fulfill our obligations in connection with that relationship.
Legal Basis:
The legal basis is usually the contractual relationship between us, in accordance with Article 6(1)(b) of the GDPR. Depending on the nature of the relationship, the legal basis may also be our legitimate interest in establishing and maintaining the relationship, in accordance with Article 6(1)(f).
RECIPIENTS OF PERSONAL DATA
Third-Party Websites (e.g., Trustpilot)
We process information you make available through third-party platforms such as social media or Trustpilot. On our website, we may embed content from third-party sites (e.g., our Trustpilot score). In such cases, the third party’s own privacy policy applies.
Delivery of Goods
In connection with delivery, we share details such as your name, address, email, phone number, order number, and any specific delivery preferences with the courier (e.g., GLS or UPS) responsible for delivering your goods.
Payment Information
When you complete a payment, the transaction is processed by our certified payment partners (e.g., Stripe, PayPal, Klarna). All payment information is stored in a secure, PCI-certified environment that meets international security standards.
Data Processors
We use external partners for technical operations, newsletter distribution, and targeted marketing. These partners act as data processors and may only process personal data according to our instructions and for the purpose of fulfilling our agreement with them.
YOUR RIGHTS
Right of Access:
You have the right to request information about what personal data we hold about you, the purpose of the processing, the categories of data involved, the recipients, and the source of the data.
Right to Rectification, Restriction, Portability, and Erasure:
You have the right to have incorrect personal data corrected. You may also, under certain circumstances, request that we restrict the processing of your data, transfer it to another party, or delete it — for example, if you withdraw your consent and no other legal basis for processing exists.
Right to Object and Withdraw Consent:
You may at any time object to our processing of your personal data for direct marketing purposes, including profiling related to direct marketing. You may also withdraw any consent you have previously given.
For more information on cookies, please refer to our Cookie Policy.
RIGHT TO LODGE A COMPLAINT
You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) regarding our processing of your personal data.
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Website: www.datatilsynet.dk
SECURITY
Outstanding Nutrition takes appropriate technical and organizational measures to protect your personal data against unauthorized access, unlawful processing, accidental loss, or damage.
We use secure servers to process personal data and restrict access to authorized employees and data processors who require access only to perform their duties.
CONTACT INFORMATION
Outstanding Nutrition
Solitudevej 4
2200 Copenhagen N
Denmark
Email: info@outstanding-nutrition.com
Phone: +45 28 71 74 98
CHANGES TO THIS PRIVACY POLICY
Outstanding Nutrition reserves the right to update this privacy policy as necessary, for example to comply with changes in laws or regulations. Any changes will be published on our website.